Refund and Return Policy

Welcome to Meramavel

Effective Date: December 30, 2024

At Meramavel, we prioritize customer satisfaction. If you are not fully satisfied with your purchase, our Refund and Return Policy outlines your rights and the steps to initiate a return or request a refund. Please review the details below.

1. Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

  • Purchased directly from https://meramavel.com.

  • Unused, in its original packaging, and in the same condition as received.

  • Returned within 30 days of the delivery date.

2. Non-Returnable Items The following items are non-returnable:

  • Gift cards.

  • Sale items or items marked as “final sale.”

  • Products that show signs of use, wear, or damage not caused by manufacturing defects.

3. Return Process

To initiate a return, follow these steps:

  1. Contact Us: Reach out to our customer service team at (937) 334-4339 or email us at info@meramavel.com to request a Return Merchandise Authorization (RMA) number. Include your order number and the reason for the return.

  2. Prepare Your Item: Pack the item securely, including all original accessories, manuals, and packaging. Include a copy of your invoice and the RMA number inside the package.

  3. Ship the Item: Send the package to the address provided by our customer service team. Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part.

4. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5-10 business days and credited to your original payment method.

  • Refunds may exclude shipping fees unless the return is due to a manufacturing defect or an error on our part.

  • If your refund is delayed, please contact your payment provider for additional information.

5. Exchanges

If you need to exchange an item for a different size, color, or product, please contact us at info@meramavel.com or call (937) 334-4339. Exchanges are subject to product availability.

6. Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery. Provide photos of the damage or defect along with your order details. We will arrange for a replacement or a full refund, including shipping costs.

7. Cancellations

Orders can be canceled before shipment by contacting us at info@meramavel.com or (937) 334-4339. Once an order has shipped, it cannot be canceled, but you may initiate a return following the steps outlined above.

8. Contact Information For questions or concerns about our Refund and Return Policy, please contact us:

9. Governing Law This Refund and Return Policy is governed by the laws of the State of Ohio, United States.

Thank you for shopping at Meramavel. We value your trust and are committed to ensuring your satisfaction with every purchase.